"Too Fat to Fly" Woman Suing Southwest Airlines After Reoccurence
It happened again!
The woman who was told she was "too fat to fly" by Southwest Airlines last year is suing the airline after it happened again, according to MSNBC.
Last Spring, Kenlie Tiggeman was told by a ticket agent in front of a gate full of passengers that she's have to purchase a second seat in order to board the plane. An airline representative called her afterward to apologize and Tiggeman accepted, agreeing to continue giving them business.
She flew twice more, in a single seat, without an issue, but just a few months later, in November 2011, she was stopped again and told the same insult.
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Tiggeman wrote on her blog:
“The problem I have with Southwest is not that they may want me to purchase two seats. It’s that sometimes they want that, and other times they don’t."
"Paying double because a gate agent may or may not have something against overweight people is not realistic…nor should it be necessary.”
"As a consumer, I may not have been born with the innate right to fly, but as a consumer who is willing to pay, I do have a right to understand the rules clearly at the point of purchase. [Right now], it’s left to interpretation. So if they can take the guess work out of it then everyone will be better off moving forward and that’s what I’m trying to accomplish."
Tiggeman once weighed more than 400 pounds and blogs about her successful quest to lose weight.